Motivation in Education: Relevance

Woman Student Typing
This royalty free image comes from pexels.com.

Throughout this series, we’ve explored Keller’s ARCS Model for Motivation, which includes attention, relevance, confidence, and satisfaction—four components used in successful face-to-face, online, and blended learning environments.

In my last post, I shared different strategies to motivate students through gaining and maintaining their attention.

Today we’ll look at practical ways you can motivate your students through course content that’s relevant to them in and outside of the classroom.

How is this Relevant?

Keller (1987) believed that “relevance can come from the way something is taught; it does not have to come from the content itself” (1987, p. 7, author emphasis). He defines relevance as “a perception of personal needs being met by instructional activities or as a highly desired goal being perceived as related to instructional activities” (as cited in Chesebro & McCroskey, 2002, p. 83).

Chesebro and McCroskey expressed Keller’s definition in simpler terms: “we perceive something as being relevant if we perceive it is related to our personal needs (e.g., needs for affiliation, control, achievement) or our personal goals (e.g., career goals)” (2002, p. 83).

If students perceive your course content and activities as relevant to their personal needs, personal goals, or both, they will become motivated to learn and remember the course content long after your class ends.

Strategies to enhance content relevance include:

  • Value: Help students value course activities and make sure that they expect to succeed at the task.
  • Experience: Explain how the course content builds on students’ existing skills and knowledge; discover students’ interests and relate their interests to the course content.
  • Present worth: Explain why the course content is relevant and important.
  • Future usefulness: Explain how the course content relates to future activities and experiences that students will encounter, in and outside of class.
  • Need matching: Link the course content to students’ needs for affiliation, power, and achievement.
  • Modeling: Refer to alumni or professionals who demonstrate or model the value and relevance of the course content.
  • Choice: Provide meaningful alternative methods for accomplishing a learning outcome.
  • Engage: Ask students to determine why and how the content is relevant to them.

All of these strategies require “teachers to have some knowledge and understanding of their students” (Chesebro & McCroskey, 2002, pp. 88, 90).

One of my favorite Communication professors at Spring Arbor University helped her students recognize the value in class assignments. She showed us the future usefulness of the content we were learning, in and outside of class. In COM100: Introduction to Communication, our Relational Transformation assignments throughout the semester challenged us to improve our communication with others by intentionally communicating with people in new ways, or in ways that would challenge us to be better and more effective Christ-like communicators.

Once I saw how the course content was relevant to my personal needs and goals, I became more motivated to learn and remember the course content and as a result, excelled in my classes. I still apply the lessons I learned from those assignments in my communication with others to this day.

In my next post, I will discuss how to gain and maintain students’ motivation by improving their confidence.

Reference:
Chesebro, J. L., & McCroskey, J. C. (Eds.). (2002). Communication for teachers. Pearson.
Keller, J. M. (1987). Development and Use of the ARCS Model of Instructional Design. Journal of Instructional Development, 10(3), 2–10. Retrieved from http://www.jstor.org/stable/30221294

Ann2

Three Ways to Become Student-Centered

Our eLearning Team is moving toward student-centered learning in our courses. This approach is often miles away from how the course existed in the past, or how the subject matter expert envisions the online course to be.

I have found three ways to help our team and SMEs move toward becoming student-centered in all of our course development projects.

First, provide onboard training for online/blended instructors. Next, build interaction into every course. And finally, establish and sustain teacher presence while facilitating the course.

1. Step into their shoes.

shoes_public-domain-pictures-1494403416XaB
Image used with a creative commons license.

At the conclusion of the faculty training course that I facilitate for my university, participants consistently express value gained from “being a student” in the course. This constructive approach to training creates a safe space for future instructors to experience the nitty-gritty challenges that their students will also face. This is what they tell me:

  • Initially they are faced with their own misconceptions about online education and are forced to make time management decisions during the first week of training.
  • They experience gratification that comes from timely instructor feedback and encouragement.
  • They discover asynchronous momentum that develops in the discussion forum, and begin to research, practice, and develop strategies to create and sustain this kind of phenomenon in their own courses.
  • They experience tools within the LMS for the first time, and recognize the value of a Wiki activity, a Reflection journal, and publishing a video reflection in the Blog.

Being a student helps them understand the reasons for decisions made in the course design, and highlights strategies they must employ for students to have a successful online experience.

2. Design interaction.

ARE YOU THERE
Created using Adobe Photoshop.

 

Researchers find that designing the course to include social presence is a sure way to become student-centered. Creating opportunities for interaction and communication among members leads the way for social presence, which Richardson and Swan (2003) describe as: “The degree to which a person is perceived as ‘real’ in mediated communication. (p 70).

Julie and Kenneth Kendall, from the School of Business-Camden at Rutgers University, believe that storytelling works well to enhance social presence in an online course. When designing an online or blended course, consider presenting a scenario, a story, or case study through video, audio, or text. Then, ask students to share their perceptions, and interact with one another over them.

The Kendall’s found that four highly valuable functions result from this type of interaction in an online course:

  • members get a feeling for what has happened (experiential),
  • the decisions made and consequences that follow are explained (explanatory),
  • concepts, policies and strategies are validated (validation), and members are guided to a preferred outcome leading to success (prescriptive). (Kendall & Kendall, p. 68).

When designing an online/blended course, be upfront about why you are student-centered and make every decision accordingly.

3. Work hard at communicating.

Adobe Spark(3)
Meme created using Adobe Spark; quote attributed to Roy Williams.

Lala Hajibayova, writes in “Student’s Viewpoint: What Constitutes Presence in an Online Classroom?” that the Community of Inquiry framework informs presence in a practical way by recognizing that both instructor and student contribute to learning. Three types of presence work together in the COI framework: cognitive presence, social presence, and teacher presence.

Hajibayova believes that teacher presence buoys both cognitive and social presence, holding all three together for a strong student-centered online environment. She discovered that students perceive teacher presence when they receive regular communication through varying channels. Think engagement in discussion forums, email messages, course announcements, timely feedback on assignments, and thoughtful responses to questions they have asked. (Hajibayova, p. 22).

It takes considerable time in the first week of a course to establish instructor presence. You will stay busy answering questions via email, posting announcements to clarify expectations, involving yourself in the first discussion forum to model the type of activity students will need to embrace. Once students can trust that you are there, you can ease off a bit and rely on key instructor functions built into the course, like grading, feedback, facilitating discussion, and interacting with students in the private journal. As one training participant in my course put it:

“Teaching online is not a weekend job.”

These are just three strategies for becoming student-centered when designing online and blended courses—of course there are many more!

Our team would like to hear from you – what strategies have you found to be successful, and why do you think they worked so well? Do you have a story to share about teacher presence? Interaction? Putting yourself in your student’s shoes? Leave a comment to start the conversation!

References

Hajibayova, L. (2016). Students’ viewpoint: What constitutes presence in an online classroom? Cataloging & Classification Quarterly, 55:(1), 12-25.

Kendall, J. E. & Kendall, K. E. (2017). Enhancing online executive education using storytelling: An approach to strengthening online presence. Decision Sciences Journal of Innovative Education, 15(1), 62-81.

Richardson, J., & Swan, K. (2003). Examining social presence in online courses
in relation to students’ perceived learning and satisfaction. Journal of Asynchronous
Learning Networks, 7(1), 68–88.

author-gwen

Motivation in Education: Attention

Engaged students at computers
This image has been shared under a creative commons license (http://creativecommons.org/publicdomain/zero/1.0/) via Jisc (https://www.jisc.ac.uk/blog/building-social-engagement-at-your-college-or-university-21-aug-2015).

In my last post, I introduced John Keller’s ARCS Model for Motivation. The ARCs model has practical application in face-to-face, online, and blended learning environments. To recap, Keller’s ARCS Model has four parts:

  • Attention
  • Relevance
  • Confidence
  • Satisfaction

This post focuses on how you can gain a student’s attention to increase and improve his or her motivation to learn.

Liao and Wang (2008) discovered that incorporating Keller’s ARCS model in instructional design and classroom instruction allows instructors to “early spot students’ learning problems and make an early instruction intervention to further appropriately modify teaching strategies to meet various learners’ needs” (p. 56).

Did you catch that? If used in course creation and instruction, Keller’s ARCS Model for Motivation helps teachers to be more aware of their students’ learning problems. This awareness helps you adjust the curriculum and your teaching style to meet their learning needs.

Gaining Your Student’s Attention

Chesebro and McCroskey (2002, p. 90) found that “making eye contact and smiling at students, calling them by name, and using vocal variety and appropriate humor” are effective strategies to increase and maintain students’ attention in face-to-face learning environments. The character, John Keating, exemplifies these teaching strategies in the film Dead Poets Society (Weir, 1989).

Morrison (2012) offers some key strategies to increase and maintain students’ attention in online and blended learning environments: “provide timely feedback on assignments, respond to students within 24 hours, include constructive and personalized feedback on assignments, craft a weekly message, acknowledge academic challenges, and comment strategically within the discussion boards.”

When my professors used these strategies, they increased and maintained my attention. In turn, my motivation to learn and do well in my classes increased as well.

For example, in my online MA in Strategic Communication program at Liberty University, one of my professors consistently responded to my questions within 24 hours or less. He provided timely and personalized feedback on assignments. His weekly announcements and videos prepared us for the topic(s) that week and reminded us of what was due. He asked questions and responded to students in the discussion board. By engaging students in the discussion board, my professor made the discussion lively and active—encouraging students to participate.

In my next post, we will discover practical ways to motivate your students by making your course content relevant to them in and outside of the classroom.

References:

Chesebro, J. L., & McCroskey, J. C. (Eds.). (2002). Communication for teachers. Pearson.

Jisc. (2015, August 21). [Gaining students’ attention]. Retrieved from https://www.jisc.ac.uk/blog/building-social-engagement-at-your-college-or-university-21-aug-2015

Liao, H.-C., & Wang, Y.-H. (2008). Applying the ARCS motivation model in technological and vocational education. Contemporary Issues in Education Research, 1(2), 53-58. http://arbor.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=eric&AN=EJ1056387&site=eds-live&scope=site

love2b1. (2007, April 14). Dead poets society-3 [Video file]. Retrieved from
https://www.youtube.com/watch?v=2EdWgsTUhmI

Morrison, D. (2012, August 31). How to motivate students in the online learning environment. Retrieved April 26, 2017, from Online Learning Insights website: https://onlinelearninginsights.wordpress.com/2012/08/31/
how-to-motivate-students-in-the-online-learning-environment/

authors-ann

Form an Online Connection: Part 2

This post is the second in a series titled, Form an Online Connection. Part 1 was published March 9, 2017. 

In my last post, Form an Online Connection, Part 1, you read about using your voice to connect with students. This time, the focus is on using your eyes. In a face-to-face course, students have the benefit of being in the same room with the instructor. This makes it possible to observe body language, vocal tone, and facial expressions. Valuable connections are made as the professor looks into each student’s eyes and allows them to return the gaze.

Open your eyes.

Bhat, Chinprutthiwond, and Perry (2015) hypothesized that videos allowing students to have eye contact with the instructor and to view non-verbal signals contribute to better student engagement in the online environment.

It’s true; direct eye contact can be very captivating. In the online speech course I teach, I post “coaching” videos to demonstrate certain speaking techniques. Not only does this allow me to model the expected behavior for my students, it gives me the opportunity to make one-on-one eye contact with each learner. Students are often quite apprehensive about giving speeches, so with my first video (posted below), I try to alleviate their fears, give them solid tips, and connect with them on a personal level.

Use a free tool.

Instructors may conveniently record from their webcam, phone, or another device. The recording can then be uploaded to YouTube and a link embedded in the course. In addition to appearing on camera, a professor may find value in sharing what is on their computer screen (think: documents, websites, images, PowerPoint slides). Screencast-o-Matic is free software that allows anyone to record up to 15-minutes of content.

HERE ARE A FEW TIPS ON WHAT TO DO AND HOW TO DO IT:

What kind of videos can you share with students? Here are a few ideas to get you started:

IDEA 1: Provide a brief review of the prior week’s learning.

  • Recap the highlights of the week by emphasizing key concepts.
  • Clarify topics with which students may have struggled.

IDEA 2: Model how students are to implement a particular concept and/or complete an assignment.

  • Visually demonstrate the steps students need to take in order to be successful.
  • Appear on camera, but also use screen-sharing software so you can illustrate with examples.
  • Record yourself doing the task. If it’s a speech class, give a speech. If it’s a math course, solve a problem.

The main thing to keep in mind is to appear relaxed and personable.

Look directly into the lens of the camera. While it may feel awkward to you, your students will perceive that you are looking into their eyes.

Smile and use good vocal variety. Speak as though you are having a one-on-one conversation.

Keep your recording short and sweet. If it’s too brief, students won’t see the value; if it’s too long, they will tune out.

Although personal interaction may seem easier in the traditional classroom than it does in cyberspace, a little creativity and planning can result in a valuable online connection between the instructor and student through the use of video.

References

Bhat, S., Chinprutthiwong, P., Perry, M., & International Educational Data Mining, S. (2015). Seeing the Instructor in Two Video Styles: Preferences and Patterns.

Boling, E., Hough, M., Krinsky, H., Saleem, H., & Stevens, M. (2012). Cutting the distance in distance education: Perspectives on what promotes positive, online learning experiences. The Internet And Higher Education, 15(Special issue of the American Educational Research Association’s online teaching and learning special interest group), 118-126. doi:10.1016/j.iheduc.2011.11.006

El Mansour, B., & Mupinga, D. M. (2007). Students’ Positive and Negative Experiences in Hybrid and Online Classes. College Student Journal, 41(1), 242-248.

Wolff-Hilliard, D. d., & Baethe, B. b. (2013). Using Digital and Audio Annotations to Reinvent Critical Feedback with Online Adult Students. Delta Kappa Gamma Bulletin, 80(2), 40-44.

author-michelle

Motivation in Education: Overview

motivation-imageMotivating students is one of the most difficult tasks for a teacher. Don’t believe me? How many students are like Jeremy in this Zits Comic? A student’s motivation does not rely solely on his or her own effort, but also on the teacher’s behavior and the way he or she presents content. John Keller understood this when he created his ARCS Model for Motivation in 1983.

As a student studying to be a professor, I cannot stress enough the impact Keller’s ARCS model has had not only on my motivation to learn but also on the way I plan to teach and motivate others. Keller’s ARCS Model can be practically applied in face-to-face, online, and blended learning environments. The model has four parts:

  1. Attention
  2. Relevance
  3. Confidence
  4. Satisfaction

A combination of the four elements increases and maintains student motivation in and outside of the classroom. Teachers can use attention, relevance, confidence, and satisfaction in their classrooms to help students become motivated, remember the content, and do well in class.

In his research, Dupont (2012) noted that Keller’s motivation principles:

“have been shown to be valid and stable over the years in virtually all cultures and at all levels of education, even though there are many differences in the practices used to achieve them” (p. 28).

The key phrase is “there are many differences in the practices used to achieve them.” The world of education is changing. Face-to-face is no longer the only type of learning environment and students’ learning styles are ever-changing. More and more students seem to be psychomotor (hands-on) learners rather than cognitive learners. Teachers need to be aware of these trends and adapt their instruction accordingly, depending on the subject that they teach and the students they are teaching.

Remember, there’s a myriad of ways to implement and apply Keller’s ARCS Model in your teaching style and lesson plans. Over the next few posts in my Motivation in Education series, we’ll look at each of the ARCS components so you can think about how you can implement and apply each of them in your learning environment—whether it’s face-to-face, online, or blended.

References:
DuPont, J. S. (2012). Nursing faculty motivation to use high-fidelity simulation: An application of Keller’s ARCS model (Order No. 3547010). Available from ProQuest Central; ProQuest Dissertations & Theses Global. (1267836282). Retrieved from http://ezproxy.liberty.edu:2048/login?url=http://search.proquest.com/docview/1267836282?accountid=12085

Scott, J., & Borgman, J. (2016, January 3). [Motivation in education]. Retrieved from http://zitscomics.com/comics/january-3-2016/

Form an Online Connection: Part 1

Ask any online student what they like about eLearning and they are likely to respond “the flexibility and convenience to study as it fits my schedule.” Ask them what they dislike and you may hear “the lack of personal connection.”

While students enjoy online learning, they sometimes feel isolated and detached from their instructor and peers. This is why instructors must look for ways to connect with online students. One way to connect is vocally.

Speak up.

Instructors can record audio messages to add a personal touch to the course. By posting a sincere, warm-hearted greeting, a professor can help online students feel welcomed. I have taught online speech courses for several years and have found that it is common for students to be terrified of public speaking. They are often extremely nervous about the class, so my goal with this message is to lessen that anxiety right off the bat:

Transcript-Form an Online Connection Part 1

Audio can also be used to provide assignment feedback. Because written words can be misinterpreted, hearing the instructor offer constructive criticism gives clarity and promotes learning.

Wolff-Hilliard & Baethe (2013) conducted a study comparing the use of text feedback, audio feedback, and video feedback. They found that appealing to multiple senses not only helped students to meaningfully connect with the instructor, it also aids the understanding of course content.

Use a free tool.

Numerous free online tools can help you record audio for your course. Audacity is a free, easy-to-learn audio recording software that can be downloaded from the web. It not only allows recording but also editing of audio files. Evernote is free, downloadable software that allows users to record a “voice memo” and send it via email.

As a professional announcer, I have the benefit of owning a home studio. But you do not have to be a seasoned broadcaster in order to effectively incorporate this form of technology into an online course.

Here are a few tips on what to do and how to do it:

Provide a recorded introduction for each week that gives an overview of the learning to take place.

  • Don’t “wing it” and don’t read it.
  • Take time to prepare. Script out what you would typically say in a face-to-face course when introducing the week’s lesson.
  • Although you will be using your script, you want to sound conversational—read through it several times prior to recording and work at achieving a natural vocal tone.

Provide verbal evaluations of student work.

  • It is important to give affirmation and encouragement—allow your recorded comments to supplement your written feedback.
  • Be specific; tell the student not only what is “wrong” with their work, but also what is “right” with their work.

The main thing to keep in mind is to be conversational.

  • Audio comments should be brief and engaging.
  • Use good vocal variety and strive to sound authentic, not rehearsed.
  • A simple trick for adding natural warmth to your voice is to smile as you speak.
  • Also, don’t be afraid to incorporate facial expressions and gestures. Although they can’t be seen in an audio recording, they can be heard. The more animated the speaker, the better the vocal delivery and overall sound.

Using your voice to connect with students in the online environment is just one way to add a personal touch. In my next post, “Form an Online Connection, Part 2,” I will help you discover how you can make eye contact with your online students. How does that work? Stay tuned.

References

Bhat, S., Chinprutthiwong, P., Perry, M., & International Educational Data Mining, S. (2015). Seeing the Instructor in Two Video Styles: Preferences and Patterns.

Boling, E., Hough, M., Krinsky, H., Saleem, H., & Stevens, M. (2012). Cutting the distance in distance education: Perspectives on what promotes positive, online learning experiences. The Internet And Higher Education, 15 (Special issue of the American Educational Research Association’s online teaching and learning special interest group), 118-126. doi:10.1016/j.iheduc.2011.11.006

El Mansour, B., & Mupinga, D. M. (2007). Students’ Positive and Negative Experiences in Hybrid and Online Classes. College Student Journal, 41(1), 242-248.

Wolff-Hilliard, D. d., & Baethe, B. b. (2013). Using Digital and Audio Annotations to Reinvent Critical Feedback with Online Adult Students. Delta Kappa Gamma Bulletin, 80(2), 40-44.

author-michelle